Contact
One email address, what to put in your message, and what Sakal Time can and cannot help with.
Sakal Time is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about the subject, have a question an article did not answer, or want to talk business, it all starts at one address.
That mailbox goes to the editor's desk. It is the same address whether you are flagging a typo or floating a business idea.
Some requests we simply cannot take. Chasing a company on your behalf, fixing an account we never issued, or ruling on a situation only you can see all fall outside what a publisher does. Sakal Time covers the subject in general, and the legal notice marks the boundary.
The person who replies is one of the named writers, not a support agent reading from a script. That is slower at busy times and better every other way.
Write to the same address. We answer commercial enquiries slowly and decline most of them, which is worth knowing before you spend time on a proposal.
Tell us exactly what you are after and you will hear back sooner. Broad messages sit longer only because they take more unpicking.
Complaints about accuracy get priority over everything else in the inbox. Be specific rather than gentle. The rules we follow when fixing something are in the editorial policy.
Expect a reply inside a couple of working days for most things. Anything that needs verifying first runs slower, on the principle that a late answer beats a confident wrong one.
